A. Cancellations can be done online on https://www.akbartravels.com/qa/MyAccount/CustomerProfile, Alternatively, you can also write to us at gulfsupport@akbartravels.com from your registered email id. Below are the steps to cancel online: Sign in to your account. Select the upcoming trip you wish to cancel. Select the passenger/s and sector/s you wish to cancel and click on submit. The system calculates your approximate refund amount. Accept and click on ‘Submit’. Note that we only accept online cancellation requests or those received via email from your registered ID. Refunds will be done only through the Original Mode of Payment.
A. Login to https://www.akbartravels.com/qa/utility/retrievebooking add your transaction ID and print your ticket
A. Rescheduling is permitted however on payment of amendment fees which differ from airline to airline. Please write to us at gulfsupport@akbartravels.com with your request at least 48hrs prior to departure. Anything less than 48hrs should be made directly with the airline.
A. We will credit the money back to the same mode of payment you used while making the booking. Normally, it may take maximum 14 working days to process the refund. It will reflect in your account statement depending upon your bank. Please note that for certain airlines it may take more than 3 weeks for processing the refund.
A. Payments can be made through credit and debit cards